Frequently Asked Questions

01

When can I cancel the subscription?

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  • You can cancel your subscription anytime. Only running month subscription would be charged to complete the cycle.
  • 02

    Can I change my subscription plan at any time?

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  • You can change your subscription plan anytime. Only benefit of subscription would be deducted as per the plan which you must have saved during anuual subscription activation.
  • 03

    What is the credit system? How does it work?

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  • Credit system is a universal payment system which relaxes you to enjoy the freedom of using standard license for image, extended license or using our video stock as per your choice. You have the liberty to use the content of varied type. Please refer our pricing plan.
  • 04

    Can I get additional credits if I exceed my current credit limit without changing my plan?

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  • You can go for On-demand plan where you have flexibility to choose plan as per your enhanced requirement.
  • 05

    What is the No Commitment plan? How does it work?

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  • No commitment plan gives you liberty to use monthly plan without any annual commitment. However, you can save money if you opt for annual subscription plan.
  • 06

    Can we download the images and videos in multiple formats?

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  • Yes, you can download the images in different resolutions as per your multiple requirements.
  • Large size 6000x4000 pixels, 300 dpi.
  • Medium Size 1300x800 pixels, 300 dpi.
  • Low Size 800x500 pixels, 300 dpi
  • 07

    What is the difference between the full digital and Print Quality Images?

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  • Images from Indipik would be 6000x4000 pixels which can be easily used for all usage like digital and print formats.
  • 08

    What is the no-contract plan?

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  • No contract plan gives you liberty to use monthly plan without any annual commitment. However, you can save money if you opt for annual subscription plan.
  • 09

    What is a standard license?

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  • Standard license is the license for royalty free images where you can buy the image once and use them for long life irrespective of mediums or platforms.
  • Standard license is a perpetual worldwide license which allows you to use for your print production like poster, books, magazines, leaflet, brochure, banner etc. upto 5 lac prints. It allows you to use for digital use like website, mobile, software etc for unlimited use. You can use them in video or films for unlimited viewers.
  • Under this license, you will not be allowed for web or print templates or merchandise like packaging or retail visibility purpose in the markets. You will have restrictions to use images for outdoor advertising like hoardings, signage, trade show and conferences for gross impressions beyond 5 lac.
  • 10

    What if I need an exclusive image?

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  • Yes, you can use our large collection of exclusive images where you can buy hand-picked images which would allow you to use for your projects. These images would be available to you exclusively. Once it’s sold once, it would automatically be removed from the website to maintain exclusivity.
  • 11

    Can I cancel the subscription in the middle of duration?

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  • You can cancel your subscription anytime. Only running month subscription would be charged to complete the cycle for annual subscription plan.
  • 12

    How can I use coupon code to get the discount?

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  • We usually come up with different promotional campaigns where you can avail coupon code and enjoy the benefit of saving money on your plans.
  • 13

    How can I use referral code?

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  • Referral code comes under our affiliate program where you can refer the subscription plan to your friends and avail benefit on their subscriptions.
  • 14

    What is multiple user/team plan?

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  • With each subscription and credit plan we allow 1 member to avail the access using the login id. For more members to avail the service, team licenses can be availed.
  • Click here for pricing plan for team.
  • 15

    What is an extended/enhanced license?

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  • Standard license is a perpetual worldwide license which allows you to use for your print production like poster, books, magazines, leaflet, brochure, banner etc. upto 5 lac prints. It allows you to use for digital use like website, mobile, software etc for unlimited use. You can use them in video or films for unlimited viewers. You will not be allowed for web or print templates or merchandise like packaging or retail visibility purpose in the markets. You will have restrictions to use images for outdoor advertising like hoardings, signage, trade show and conferences for gross impressions beyond 5 lac.
  • Extended/ Enhanced license is a perpetual worldwide license which allows you to use for your print production like poster, books, magazines, leaflet, brochure, banner etc. for unlimited prints. It allows you to use for digital use like website, mobile, software etc for unlimited use. You can use them in video or films for unlimited viewers. You will be allowed for web or print templates or merchandise like packaging or retail visibility purpose in the markets. You will have no restrictions to use images for outdoor advertising like hoardings, signage, trade show and conferences for gross impressions beyond 5 lac.
  • 16

    Where can I use downloaded images?

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  • You can use downloaded images as per their categories:
  • Standard license is a perpetual worldwide license which allows you to use for your print production like poster, books, magazines, leaflet, brochure, banner etc. upto 5 lac prints. It allows you to use for digital use like website, mobile, software etc for unlimited use. You can use them in video or films for unlimited viewers. You will not be allowed for web or print templates or merchandise like packaging or retail visibility purpose in the markets. You will have restrictions to use images for outdoor advertising like hoardings, signage, trade show and conferences for gross impressions beyond 5 lac.
  • Extended/ Enhanced license is a perpetual worldwide license which allows you to use for your print production like poster, books, magazines, leaflet, brochure, banner etc. for unlimited prints. It allows you to use for digital use like website, mobile, software etc for unlimited use. You can use them in video or films for unlimited viewers. You will be allowed for web or print templates or merchandise like packaging or retail visibility purpose in the markets. You will have no restrictions to use images for outdoor advertising like hoardings, signage, trade show and conferences for gross impressions beyond 5 lac.
  • 17

    How many logins are allowed for 1 subscription?

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  • With each subscription and credit plan we allow 2 members to avail the access using their official ids. More than 3 members usage would attract another subscription plan or a team plan.
  • 18

    Can I reuse downloaded images after subscription expires?

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  • Yes, once bought these images will be saved in your account which can be used even after your plan is expired.
  • 19

    Do you offer custom made photo shoots on special requirements?

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  • Yes, you can contact us at sales@indipik.com for such custom-made requirements. Our team will get in touch with you.
  • 20

    What type of pricing offers are there?

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  • Please click here to get the pricing plan.
  • 21

    Do you have an introductory offer for first time buyers?

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  • Yes, first-timers will enjoy the benefit of 25% discount in their first subscription plan using their login ids in account registration process.
  • 22

    Can I have access to my previously downloaded images?

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  • Yes, once bought these images will be saved in your account which can be used even after your plan is expired.